Is your business considering purchasing a new business information system – ERP, CRM, WMS, TMS, etcetera but you have heard horror stories of projects that went wrong? I can help you, I have a robust, proven, tender based procurement process with a collection of 17 template documents including a 60 page “Request for Proposal” template...Read More
A badly implemented ERP or other business information system can drive inefficiencies, result in loss of customers and in extreme cases can bankrupt the business – see examples below where I discuss a few examples of ERP issues that I have resolved. For £2,000 in two days I will give you an informed opinion with...Read More
1.“Strategy” – widely abused and seldom understood I continue to encounter sub-optimal Integrated Business Information System (IBIS = ERP+) implementations. I sit through big brand and not so big brand system vendor and implementer presentations, sift through their marketing material and visit their websites. The word “strategy” is scattered all over the place in absolutely...Read More
This article introduces critical principles that every executive and manager should know in order to be able to derive full value from their business information systems investments. These principles apply to your ERP, WMS, CRM and other business information systems, your business intelligence systems and your general operational software systems. These principles, correctly applied, will...Read More
I would like to discuss the sixthfactor required for ERP implementation success – “Effective ERP business integration, training, change facilitation, process specification” with a weight of 6% By business integration I mean that the ERP is integrated in the way the business operates and operates smoothly and intuitively – there are not a whole lot...Read More
Today I would like to discuss the sixth factor giving rise to ERP implementation failure –Failure to apply an Engineering Approach — with a weight of 6% What IS an Engineering Approach? By an Engineering Approach I mean – rigorous, systematic, formal, check and double check, laboratory, precision configuration, executive custody, strategic alignment, design against...Read More
I would like to discuss the fifth factor required for ERP implementation success – “ERP BusinessSystems Laboratory – War Games” with a weight of 12%What do I mean by “Business Systems Laboratory”? Case Study The client was a medium size distributor of high end fragrances.The project was the re-implementation of a widely used ERP product.The...Read More
According to Gartner, the ERP implementation failure rate exceeds 75%. Global consultancy McKinsey estimates that over 70% of all digital transformations fail due to ERP problems. In stark contrast, major construction engineering projects seldom fail such that it is headline news when a major engineering project fails. There is a huge difference! It is interesting...Read More
In this article I would like to discuss the fourth factor giving rise to ERP implementation failure – “lack of precision configuration or, more accurately ‘sloppy configuration’” with a weight of 14% Sloppy Configuration – a Practical Example The client was a medium size mining company operating on two continents. They had implemented a world...Read More
This article discusses the third factor required for implementation success – “effective Engineeringapproach” with a weight of 17% What do I mean by an “Engineering approach”? Keywords include “rigorous”, “reliable”, “dependable”, “reproducible”, “get things done”, etcetera –an approach that produces consistent high quality outcomes. An important principle that defines an “engineering approach” is that “engineers...Read More