I am offering the following services relating to all integrated business information systems including ERP, CRM, WMS, TMS, and AI – my methods are proven across diverse industries and diverse technologies because they relate to strategy, people, and psychology: 1. Troubleshooting and Turnaround In a very short space of time using diagnostic methods that have...Read More

Is your business considering purchasing a new business information system – ERP, CRM, WMS, TMS, etcetera but you have heard horror stories of projects that went wrong? I can help you, I have a robust, proven, tender based procurement process with a collection of 17 template documents including a 60 page “Request for Proposal” template...Read More

Dear [firstname], There is frequently lack of clarity on what an ERP really should deliver so I thought I would share the list of items that I look for in evaluating the success or sub-optimal outcome of an ERP or other Business Information System investment: Executives can get the information they need from the ERP...Read More

A badly implemented ERP or other business information system can drive inefficiencies, result in loss of customers and in extreme cases can bankrupt the business – see examples below where I discuss a few examples of ERP issues that I have resolved. For £2,000 in two days I will give you an informed opinion with...Read More

1.“Strategy” – widely abused and seldom understood I continue to encounter sub-optimal Integrated Business Information System (IBIS = ERP+) implementations.  I sit through big brand and not so big brand system vendor and implementer presentations, sift through their marketing material and visit their websites.  The word “strategy” is scattered all over the place in absolutely...Read More

This article introduces critical principles that every executive and manager should know in order to be able to derive full value from their business information systems investments.  These principles apply to your ERP, WMS, CRM and other business information systems, your business intelligence systems and your general operational software systems. These principles, correctly applied, will...Read More

I would like to discuss the sixthfactor required for ERP implementation success – “Effective ERP business integration, training, change facilitation, process specification” with a weight of 6% By business integration I mean that the ERP is integrated in the way the business operates and operates smoothly and intuitively – there are not a whole lot...Read More

Today I would like to discuss the sixth factor giving rise to ERP implementation failure –Failure to apply an Engineering Approach — with a weight of 6% What IS an Engineering Approach? By an Engineering Approach I mean – rigorous, systematic, formal, check and double check, laboratory, precision configuration, executive custody, strategic alignment, design against...Read More

I would like to discuss the fifth factor required for ERP implementation success – “ERP BusinessSystems Laboratory – War Games” with a weight of 12%What do I mean by “Business Systems Laboratory”? Case Study The client was a medium size distributor of high end fragrances.The project was the re-implementation of a widely used ERP product.The...Read More

According to Gartner, the ERP implementation failure rate exceeds 75%. Global consultancy McKinsey estimates that over 70% of all digital transformations fail due to ERP problems. In stark contrast, major construction engineering projects seldom fail such that it is headline news when a major engineering project fails. There is a huge difference! It is interesting...Read More