Agricultural Seed Development and Distribution Company I.T. Department
The client was the I.T. Department of a medium size agricultural seed development and distribution company. I had previously developed a strategic plan for the same I.T. Director when he was with a different organization. This engagement developed a three year plan that served for five years, dramatically improved performance and resolved a major area of misunderstanding in the team.
Problem
The department did not have any sort of plan.
There was strife between the new I.T. Director and a senior business analyst who had been with the company for 25 years and was on the point of getting fired.
There were no key performance indicators for the team.
Action
One day StratSnap© workshop with the team.
A one day StratKPI© process was undertaken with the team.
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Resolution
The StratSnap© process identified a fundamental lack of understanding of the business strategic priorities on the part of the senior business analyst that was leading to the strife referred to above. Once identified management and the Human Resources manager sat with the business analysist and he agreed to realign his priorities with those of the company.
He worked closely and constructively with the I.T. Director for the next five years up to retirement. This is an example of how the “secret sauce” referred to previously can have dramatic positive impacts on a client organization.
The StratSnap© generated a set of three-year strategic priorities for the I.T. Department which held for the next five years and informed the actions of I.T. leadership such that the Department moved from a situation of a high level of business dissatisfaction to a position of high satisfaction. After five years the client merged with a large multinational and the department was absorbed into the global I.T. team.
The KPI’s developed were used effectively for the full five year period referred to above and greatly contributed to achieving the outstanding performance referred to above.
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Feedback from a satisfied client
Tina E…, Group Managing Director — Nuclear Medicine Supplier said “Your process has been quite amazing. And as everybody has said, your approach and your tools have actually assisted us to arrive at this point in time so quickly. Your process made that easy, it made it comfortable for us as well as to express our individual perspectives.”
Conclusion
As always I would be delighted to get on a Zoom call with you to discuss your exact requirements and craft a solution to suit your organization. Please reply to this email with a few dates and times that are convenient for a meeting and we can sort out the details of our engagement with you.
The end result of these various tools and processes with our facilitation is a comprehensive strategic plan that is highly result orientated and which sharply focuses attention on those actions that will make the greatest impact on the performance, profitability and growth of the organization. In other words, the activities that will enable the organization to thrive!
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If you are not in the market for this service right now or are not the appropriate decision maker in your organization please share with someone who is appropriate. Finder’s fee for referrals that result in revenue. Thank you so much.
Warm regards
Dr James A Robertson
The Strategy Doctor