In this article I would like to discuss the fourth factor giving rise to ERP implementation failure – “lack of precision configuration or, more accurately ‘sloppy configuration’” with a weight of 14% Sloppy Configuration – a Practical Example The client was a medium size mining company operating on two continents. They had implemented a world class Tier 1 ERP using a Big Four consultancy. At...Read More
This article discusses the third factor required for implementation success – “effective Engineeringapproach” with a weight of 17% What do I mean by an “Engineering approach”? Keywords include “rigorous”, “reliable”, “dependable”, “reproducible”, “get things done”, etcetera –an approach that produces consistent high quality outcomes. An important principle that defines an “engineering approach” is that “engineers do not designbridges to stand up, they design bridges not...Read More
I was called in by a large warehousing and distribution client in the chemicals sector. They were in dire straights. They had implemented a big brand ERP with one of the big four global consulting firms. Things had gone horribly wrong and the consultants could not fix the problem. They had just lost their biggest customer and rumours in the market suggested that their next...Read More
I am offering my services to clients and implementers based on over thirty years of experience withERP implementation and troubleshooting. In this process I have developed some innovativetechniques that I would like to share with you with a view to providing services to you.According to Gartner, ERP implementations failure rates can exceed 75%. Meanwhile, globalconsultancy McKinsey estimates that more than 70% of all digital transformations...Read More
Succeed by engineering against failureIn the process I have been through with regard to troubleshooting and turning around dozens offailed and sub-optimal ERP projects I have identified seven “Critical factors causing ERP projectfailure” and seven “Critical factors for ERP investment success”. These are not what most peoplewould think. In considering this discussion it is important to define what is meant by “success” – in my...Read More
Dr James A Robertson, The ERP Doctor, has over thirty years of experience with regard to troubleshooting, turning around and successfully implementing ERP and other business information systems. He has written widely on the factors giving rise to the 75% plus level of ERP implementation failures and the factors required for successful implementation.
He is a thought leader who regularly challenges conventional wisdom with regard to ERP and has pioneered a range of highly effective methods with regard to high value ERP outcomes.
