As I work through the Critical Factors causing failure and the Critical Factors for Success my nexttopic is the first factor for success “Effective Executive Custody” with a weight of 25%Effective Executive CustodyThe most important factor for the success of an ERP implementation or, indeed any major strategicinvestment in my experience, is Effective Executive Custody – lack of this is also the second mostcritical factor...Read More
As I work through the Critical Factors causing failure and the Critical Factors for Success my nexttopic is the second factor causing failure “Inappropriate or ineffective executive custody, governanceand corporate policy” with a weight of 19%Ineffective Executive Custody The second most important factor causing failure of ERP implementations or, indeed any majorstrategic investment in my experience over more than thirty years, is Ineffective Executive Custodyand...Read More
I would like to discuss the second factor required for implementation success – “effective strategicdefinition and alignment – the essence of the business” with a weight of 22%Effective Strategic Alignment – a Practical ExampleI was once called in by the Executive Chairman and CEO of a freight forwarding and clearingcompany. They were in the process of implementing a supposedly “best of breed” global ERPproduct geared...Read More
I would like to discuss the fourth factor required for implementation success – “Precision Configuration” with a weight of 16% What do I mean by “Precision Configuration”? Case Study The client was a medium size consulting business. The project was the implementation of an industry vertical ERP. All modules and all validation lists in the ERP were configured by me working in close relationship with...Read More
Today I would like to discuss the fifth factor giving rise to ERP implementation failure – Failure to address soft issues, business engagement and change impacts with a weight of 12% Soft Issues – a Practical Example The client was a moderate size freight forwarding and clearing company part of an international franchise. They were in the process of implementing what was supposedly the most...Read More
Dr James A Robertson, The ERP Doctor, has over thirty years of experience with regard to troubleshooting, turning around and successfully implementing ERP and other business information systems. He has written widely on the factors giving rise to the 75% plus level of ERP implementation failures and the factors required for successful implementation.
He is a thought leader who regularly challenges conventional wisdom with regard to ERP and has pioneered a range of highly effective methods with regard to high value ERP outcomes.
