I am offering the following services relating to all integrated business information systems including ERP, CRM, WMS, TMS, and AI – my methods are proven across diverse industries and diverse technologies because they relate to strategy, people, and psychology: 1. Troubleshooting and Turnaround In a very short space of time using diagnostic methods that have been honed over many years I will tell a client...Read More
Is your business considering purchasing a new business information system – ERP, CRM, WMS, TMS, etcetera but you have heard horror stories of projects that went wrong? I can help you, I have a robust, proven, tender based procurement process with a collection of 17 template documents including a 60 page “Request for Proposal” template with tough contractual terms designed to ensure that the price...Read More
Dear [firstname], There is frequently lack of clarity on what an ERP really should deliver so I thought I would share the list of items that I look for in evaluating the success or sub-optimal outcome of an ERP or other Business Information System investment: Executives can get the information they need from the ERP when they need it (this is not a technology issue)...Read More
A badly implemented ERP or other business information system can drive inefficiencies, result in loss of customers and in extreme cases can bankrupt the business – see examples below where I discuss a few examples of ERP issues that I have resolved. For £2,000 in two days I will give you an informed opinion with regard to why your system is not meeting your expectations...Read More
1.“Strategy” – widely abused and seldom understood I continue to encounter sub-optimal Integrated Business Information System (IBIS = ERP+) implementations. I sit through big brand and not so big brand system vendor and implementer presentations, sift through their marketing material and visit their websites. The word “strategy” is scattered all over the place in absolutely inappropriate contexts. If one reads the context of every place...Read More
Dr James A Robertson, The ERP Doctor, has over thirty years of experience with regard to troubleshooting, turning around and successfully implementing ERP and other business information systems. He has written widely on the factors giving rise to the 75% plus level of ERP implementation failures and the factors required for successful implementation.
He is a thought leader who regularly challenges conventional wisdom with regard to ERP and has pioneered a range of highly effective methods with regard to high value ERP outcomes.
