Gartner reports that over 75% of ERP projects fail or materially under perform. The ERP Doctor has over thirty years of experience troubleshooting and diagnosing failed and sub-optimal ERP implementations and leading turnaround projects. More details elsewhere on the website.
If you have an ERP that is not meeting your requirements in any shape or form the ERP Doctor can help you by troubleshooting the situation and then facilitating turnaround.
In as little as two days the ERP Doctor can troubleshoot and diagnose the root causes of an under-performing ERP and tell you what is required to remediate the situation to achieve turnaround. All in language that any Business Executive can understand. We then offer a full spectrum of services in terms of strategic project leadership, tough tender based procurement and precision configuration to deliver the turnaround with a high value outcome that enhances competitiveness and profitability.
The ERP Doctor draws on over thirty years’ experience of troubleshooting and turnaround and has a large catalogue of experience that he applies in diagnosis. He does this by holding up the symptoms of your ERP non-performance situation to troubleshoot the root causes of the problem and tell you quickly and concisely in language you understand exactly why your system is not meeting expectations. He draws on this same body of experience to tell you what is required for turnaround of your system.
Complimentary one-hour consultation at your convenience
We would like to invite you to a Zoom call with The ERP Doctor at your convenience for a one hour no obligation consultation to discuss your ERP issues. We are confident that this one hour call will give you a really good idea of whether we can assist you or not.
Please click on the button below:
We look forward to hearing from you.
Dr James A Robertson
The ERP Doctor
Getting to yes
If you cannot say an unequivocal “yes” to all the above points you need to talk to me.
Technology is seldom a factor in getting to “yes” on the above points and that includes which ERP you are using. Strategically implemented using my methods, just about any ERP is capable of delivering the above outcomes.
In my career I have conducted dozens of diagnostic “Pulse Measurements”, short, sharp light touch investigations to diagnose why ERP implementations were not delivering and in some cases were trashing the business. The output is a concise report listing seven critical findings diagnosing the problems being experienced and seven critical recommendations prescribing the required actions to remediate.
This report is concise, in plain English, easily understood by executives, and actionable!
In some cases I have turned around situations that have dragged the business down for months in as little as two days.
I offer a full range of advisory services with regard to actioning my recommendations. This ranges from high level light touch advisory to full blown strategic project leadership in which I take over the project and run it in close consultation with management until the system is fully commissioned and delivering required benefits.
In the extreme case where it really IS necessary to abandon the existing system I will take you through a comprehensive, well-honed process based on Engineering practice to produce a comprehensive tender pack. This includes a proven “Request for Proposal” of 40 to 50 pages. This is supported by a full pack of supporting documentation that comprehensively documents the project. This enables you to have a robust, enforceable contract that protects the business to the maximum extent possible. This includes an enforceable fixed price and comprehensive specification of how the project is to be run. This approach is geared to putting the interests of the client first while being fair to the ERP implementer.
The ERP Doctor has over thirty years of experience troubleshooting and diagnosing failed and sub-optimal ERP implementations and leading turnaround projects. More details on the website.
If you have an ERP that is not meeting your requirements in any shape or form the ERP Doctor can help you by troubleshooting the situation and then facilitating turnaround.
In as little as two days the ERP Doctor can troubleshoot and diagnose the root causes of an under-performing ERP and tell you what is required to remediate the situation to achieve turnaround. All in language that any Business Executive can understand. We then offer a full spectrum of services in terms of strategic project leadership, tough tender based procurement and precision configuration to deliver the turnaround with a high value outcome that enhances competitiveness and profitability.
The ERP Doctor draws on over thirty years’ experience of troubleshooting and turnaround of ERP’s and has a large catalogue of experience that he applies in diagnosis. He does this by holding up the symptoms of your ERP non-performance situation to troubleshoot the root causes of the problem and tell you quickly and concisely in language you understand exactly why your system is not meeting expectations. He draws on this same body of experience to tell you what is required for turnaround of your system.
Benefits of engaging with the ERP Doctor with regard to your ERP issues include:
1.The ERP Doctor’s extensive experience ensures a fast and accurate diagnosis of the root causes of your ERP issues – saves time and money, clear understanding of what is required to rectify the situation in as little as two days – peace of mind.
2. Concise report on completion of the engagement, that is at the end of the two days, setting out the plus / minus seven Critical Findings weighted in terms of relative importance in causing the problems and plus / minus seven Key Recommendations weighted in terms of relative importance in terms of what is required to resolve the problems – language you can understand and actions you can take immediately – clarity and peace of mind and ability to take immediate action.
3. The ERP Doctor provides comprehensive services to execute his recommendations ranging from light touch high level advisory through to strategic project team leadership – hands on management of your remediation or re-implementation project scaled to meet your exact requirements – clear view of what is required and peace of mind that you have an expert managing your project.
4. The ERP Doctor provides a comprehensive, robust procurement service that ensures that all issues relating to client interests are taken into account and the resulting contract is robust and fully safeguards the client’s interests – cost effective, minimized risk, fixed price, peace of mind that you have a comprehensive process that you fully understand and agree with and a resulting contract you are comfortable with and understand.
1. Sponsoring executive — initial one-hour briefing with the sponsoring executive – ideally the CEO.
2. Executive interviews — one hour one on one interviews with each member of the client executive team to understand the business and understand the concerns and issues as well as critical success factors for success with regard to the system.
3. Operational management — further interviews with operational management, consultants and service providers as recommended by the executive team to ensure concise but comprehensive analysis of the real issues and root cause.
4. Hands-on — hands-on inspection of the system in question seeking to understand the root cause of every issue raised in the interviews – takes place against many years experience and many investigations and turnarounds. Further investigation of issues identified in the steps above.
5. Referred to experience — the observations made above are held up against the in-depth experience of the ERP Doctor leading to a Critical Issues analysis of findings and allocation of relative weights with regard to contribution to the reported issues.
6. Critical issues — critical issue analysis of recommendations and allocation of relative weight in terms of actions to remediate the situation.
7. Concise report — letter report presented to the sponsoring executive – where possible this is completed on the last day of the investigation so that action can be taken immediately.
8. Optional executive presentation — optionally formal presentation of findings and recommendations to the executive team with context slides.
9. Optional implementation advisory — optionally ongoing advisory and oversight of implementation of the recommendations.
We look forward to being of service to your organization.
Complimentary one-hour consultation at your convenience
We would like to invite you to a Zoom call with The ERP Doctor at your convenience for a one hour no obligation consultation to discuss your ERP issues. We are confident that this one hour call will give you a really good idea of whether we can assist you or not.
Please click on the button below:
We look forward to hearing from you.
“I would like to invite you to subscribe to our periodic newsletter and to qualify for a 10% in perpetuity discount on all work we do for you to qualify, please complete the form below.”